Privacy Policy

Pringle's Paws

Last updated: 19 October 2026

1. Who we are

Pringle's Paws is an independent, family-run dog walking and pet care business based in Pocklington, East Yorkshire.

We are committed to protecting your personal information and handling it responsibly in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data controller: [Insert full legal name of the business owner]

Contact email: [Insert business email]

Business contact address: [Insert appropriate contact address]

2. Information we collect

Depending on your interaction with our business, we may collect:

• Your name, address, telephone number and email address.

• Information submitted through our website contact form.

• Booking details, invoices and payment records.

• Pet information, including routines, behaviour, medical requirements and emergency veterinary contacts.

• Emergency contact details provided by clients.

• Communications relating to enquiries and bookings.

• Website usage information collected through permitted cookies and analytics technologies.

3. How we use your information

We use personal information to:

• Respond to enquiries and provide information about our services.

• Arrange and manage dog walking and pet care bookings.

• Provide safe and appropriate care for pets.

• Contact owners or nominated emergency contacts when necessary.

• Maintain invoices, payment records and business accounts.

• Comply with applicable legal obligations.

• Maintain the security and functionality of our website.

4. Our lawful basis for processing

Depending on the purpose, we may process personal information under the following lawful bases:

Contract: To provide services requested by clients and manage bookings and payments.

Legal obligation: To comply with applicable accounting, tax and other legal requirements.

Legitimate interests: To respond to enquiries, manage our business and maintain appropriate records, where those interests are not overridden by individuals' rights.

Consent: Where required, including certain non-essential website cookies and optional marketing communications.

Where we rely on consent, you may withdraw it at any time.

5. How we store and protect information

We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.

Information is accessible only to those who reasonably require it for legitimate business purposes.

6. Sharing personal information

We do not sell personal information.

We may share relevant information with trusted service providers who assist with website hosting, administration, record-keeping or communications.

Where necessary, relevant pet care information may also be shared with veterinary professionals or emergency contacts.

We will only share personal information where there is an appropriate lawful basis.

7. How long we keep information

We retain personal information only for as long as necessary for the purposes for which it was collected, including applicable legal, accounting and business requirements.

[Insert confirmed retention periods for enquiries, client records, pet care records and financial information.]

When information is no longer required, we will securely delete or dispose of it.

8. International data transfers

Some technology providers may process or store information outside the United Kingdom.

Where this occurs, we will ensure that appropriate safeguards or other lawful transfer arrangements are in place.

[Confirm the providers used and the relevant transfer arrangements.]

9. Your data protection rights

Depending on the circumstances, you may have the right to:

• Request access to personal information held about you.

• Request correction of inaccurate information.

• Request deletion of your information.

• Object to certain processing activities.

• Request restriction of processing.

• Request transfer of certain information.

• Withdraw consent where processing relies on consent.

To exercise your rights, please contact us using the details below.

You also have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk.

10. Cookies

Our website uses cookies and similar technologies. Further information is available in our Cookie Policy.

11. Changes to this policy

We may update this Privacy Policy to reflect changes in our business operations or applicable legal requirements.

The most recent version will be available on our website.

12. Contact

For questions about this policy or how your personal information is handled, please contact:

Pringle's Paws

Email: pringlespaws@gmail.com

Cookie Policy

Pringle's Paws

Last updated: 19 October 2026

1. Introduction

At Pringle's Paws, we respect your privacy and are committed to being transparent about how our website operates.

This Cookie Policy explains what cookies are, how they are used on our website and how you can manage your preferences.

By visiting our website, you can choose whether to allow non-essential cookies. Cookies that are strictly necessary for the website to function may be used without your consent.

2. What are cookies?

Cookies are small text files stored on your computer, tablet or mobile device when you visit a website.

They help websites function correctly, remember certain preferences and, where permitted, provide information about how visitors interact with the website.

3. How we use cookies

Our website is built using Squarespace, which may use cookies and similar technologies.

Depending on the features enabled, these may include:

Essential cookies

These are necessary for the website to operate securely and correctly. They may support website security, functionality and cookie preferences.

Analytics cookies

Where enabled, these help us understand how visitors use our website, including which pages are visited and how people interact with our content.

Functional cookies

These may remember your preferences or support additional website features.

Third-party cookies

Certain third-party services, such as embedded social media content or external website features, may use their own cookies.

We will only use non-essential cookies where the necessary consent or other applicable legal permission has been obtained.

4. Cookies used on our website

[Insert a verified list of the cookies used on the published website, including each cookie's name, provider, purpose, duration and category.]

This information will be reviewed whenever we introduce or change website features.

5. Managing your cookie preferences

You can manage your cookie preferences using the cookie settings available on our website.

You can accept or reject non-essential cookies and change your preferences at a later date.

You can also manage or delete cookies through your browser settings. Please note that disabling certain essential cookies may affect how the website functions.

6. Third-party services

Our website is hosted by Squarespace, which provides website hosting and related functionality.

Where additional third-party services are used, we will provide information about their use of cookies and any relevant privacy policies.

7. Changes to this policy

We may update this Cookie Policy from time to time to reflect changes to our website, the technologies we use or applicable legal requirements.

Any updates will be published on this page.

8. Contact us

If you have any questions about this Cookie Policy, please contact:

Pringle's Paws

Pocklington, East Yorkshire

Email: pringlespaws@gmail.com